Terms of Service

LeanCOO is a software-as-a-service platform operated by Kanapp, a registered sole proprietorship in South Korea (Business Registration Number: 148-24-02010).

These terms apply to LeanCOO websites, applications, organization workspaces, document tools, AI-assisted features, billing pages, and support functions. By using the service, the user agrees to these terms.

LeanCOO may provide document drafting, client and project management, quote, contract and invoice workflows, approval requests, timelines, monthly dashboards, templates, support, and AI-assisted drafting, extraction, analysis, classification, and summarization.

The company may change, add, limit, or suspend parts of the service for maintenance, security, legal compliance, policy updates, product improvement, or operational needs.

LeanCOO is intended for business and professional use by organizations and their authorized members.

• Users must create accounts using accurate information and must use the service only for themselves or for organizations they are authorized to represent.
• Users are responsible for managing passwords, authentication methods, organization roles, invitations, and permission settings.
• Users must not use another person's identity, email address, workspace, document, or permission without authorization.
• Organization owners and administrators are responsible for member invitations, role assignments, and access to shared materials.

Rights in documents, client records, templates, files, email drafts, and other materials submitted by users remain with the user or the lawful rights holder.

LeanCOO may process user materials to provide, store, back up, secure, troubleshoot, support, and improve the service. LeanCOO may use de-identified statistics, logs, and operating metrics for service operation and quality improvement.

Details on personal-data handling are available in the Privacy Policy.

• AI-assisted drafting, summarization, classification, recommendation, and analysis are productivity support tools.
• AI output is not guaranteed to be accurate, complete, current, legally compliant, tax compliant, or fit for a specific purpose.
• Users must review outputs before entering agreements, confirming amounts, calculating taxes, sending external communications, or responding to disputes.
• Users are responsible for ensuring that submitted materials are lawful, accurate, current, and authorized for use.

LeanCOO does not provide legal, tax, accounting, financial, investment, medical, or other professional advisory services. Users must consult qualified professionals where such advice is required.

• Violating applicable law, public order, third-party rights, or these terms.
• Accessing or using another person's account, personal data, documents, or workspace without authorization.
• Uploading malicious code, overloading the service, scraping, reverse engineering, bypassing security, or making abnormal automated requests.
• Using the service for impersonation, fraudulent payments, unlawful promotion, or unauthorized commercial activity.
• Copying, selling, or redistributing service screens, software, data, or outputs except as permitted by these terms or a written agreement.

For material service changes, LeanCOO will try to provide advance notice through reasonable means such as the service UI, announcements, or email. Urgent security work, incidents, or legal requirements may require notice after the fact.

Free, beta, trial, and experimental features may have different support levels and may be changed or withdrawn without advance notice.

Paid LeanCOO plans are recurring SaaS subscriptions. Pricing, billing cycle, payment method, renewal conditions, and material refund terms are presented before purchase where applicable.

Users must pay fees according to the announced conditions. If payment fails, is overdue, or appears fraudulent, LeanCOO may restrict paid features.

Subscriptions may be canceled according to the checkout or account-management flow. Unless mandatory consumer law provides otherwise, access generally remains active until the end of the current billing period and refunds are reviewed under the applicable payment-provider and LeanCOO refund rules.

LeanCOO owns or licenses the service, software, interface, trade names, logos, operating methods, default templates, and documentation. Users may use them only within the permitted service scope.

Rights in materials that users lawfully create or upload remain with the user or the relevant rights holder.

Users may stop using the service or request account closure at any time. When an organization owner closes the workspace, account and organization access may end together.

LeanCOO may request correction, suspend access, or terminate service when a user materially violates these terms, applicable law, third-party rights, payment obligations, or security requirements.

Retention and deletion of data after closure follow the Privacy Policy, applicable law, and any separate business agreement.

The service is provided as a SaaS productivity tool. To the extent permitted by law, LeanCOO does not guarantee uninterrupted operation, error-free output, or suitability for every user purpose.

LeanCOO is not liable for damage caused by force majeure, network or cloud-provider outages, third-party services, user fault, unauthorized user conduct, or reliance on unreviewed AI output.

To the extent permitted by mandatory law, special, indirect, consequential, punitive, and lost-profit damages are excluded. For paid services, total liability is capped at the amount the user paid for LeanCOO during the three months before the event giving rise to the claim, unless mandatory law requires otherwise.

These terms are governed by the laws of the Republic of Korea, excluding conflict-of-law rules. The parties will first try to resolve disputes through consultation. If consultation fails, the competent court in the Republic of Korea will be the court of first instance unless mandatory local law provides otherwise.

Nothing in these terms excludes rights that cannot be waived under applicable consumer, privacy, electronic commerce, subscription, or unfair-contract law.

If a local language version conflicts with the English version, the English version is the default operational reference unless mandatory law requires a different result.

Questions about these terms or the service can be sent to support@leancoo.com.